State of client expectations today.
Client Experience and Expectations
Client expectations can change rapidly. Understanding how clients are finding personal injury attorneys and what they expect from yourself and your staff is crucial to developing a winning strategy.
Gladiate® conducted a survey of more than 1,500 individuals from across the United States who sought an attorney after being injured as a result of an auto accident. Respondents spanned the United States including some of the most competitive personal injury markets such as California, Florida, and Texas as well as New York, New Jersey, Georgia and Illinois. Respondents were asked a dozen questions to understand how they found their attorney, interacted with the firm, as well as their level of satisfaction with their attorney, their staff and level of service received.
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Earn more revenue and grow faster with Gladiate
We designed Gladiate in collaboration with hundreds of personal injury attorneys to give you an operating system that serves the specific needs of your industry.
- Make the client sign-up process a breeze through our intuitive onboarding automation.
- Get key coverage, liability, and medical data right at your fingertips through Gladiate’s easy-to-use platform.
- Automate medical records and bill requests and avoid chasing providers
- Improve overall client communications with auto-triggered client case updates and customizable client surveys and questionnaires.
- Stay top of mind with previous clients and nurture leads with our intuitive CRM.
- Expand your network and generate more leads with the help of Gladiate's marketing features.
- Monitor your firm's performance weekly, monthly, quarterly, and yearly.
- Calibrate data to your desired format to analyze relevant metrics for your specific business.
- Identify bottlenecks and growth opportunities to hit desired targets and reachnext-level success.
Earn more revenue and grow faster with Gladiate
We designed Gladiate in collaboration with hundreds of personal injury attorneys to give you an operating system that serves the specific needs of your industry.
Simplify your processes
- Make the client sign-up process a breeze through our intuitive onboarding automation.
- Get key coverage, liability, and medical data right at your fingertips through Gladiate’s easy-to-use platform.
- Automate medical records and bill requests and avoid chasing providers
Enhance Engagement
- Improve overall client communications with auto-triggered client case updates and customizable client surveys and questionnaires.
- Stay top of mind with previous clients and nurture leads with our intuitive CRM.
- Expand your network and generate more leads with the help of Gladiate's marketing features.
Track Your Success
- Monitor your firm's performance weekly, monthly, quarterly, and yearly.
- Calibrate data to your desired format to analyze relevant metrics for your specific business.
- Identify bottlenecks and growth opportunities to hit desired targets and reach next-level success.
